Terms & Conditions

Standard Business Conditions

The following standard business conditions are valid only for written orders, orders placed by telephone or fax or by electronic data transfer. The conditions are not valid for sales against cash or personal orders. In case of a contract your business partner is:

Aeroversand Hamburg Susanne Borchert
Heidestraße 18c
D-22889 Tangstedt
Germany
Phone: +49 (4109) 250 188
Fax: +49 (4109) 250 199
E-Mail: info@aeroversand.de
Tax No. 30 222 24594
Value Added Tax ID: DE194933681
Responsible according to §6 MDStV: Susanne Borchert

Our standard business conditions are exclusively valid. We do not accept contrary or differing conditions of the buyer, if we haven’t accepted them explicitly. Our standard business conditions are valid also if contrary of differing conditions of the buyers exist.
All individual terms or additions or alterations of theses conditions between representatives and helpers of the seller and the buyer are valid only if they have been accepted in written form by the seller. Differing or additional terms have to be accepted in the written form by Aeroversand Hamburg. This is valid also if the written form has been declared unnecessary.

The buyer has a right of revocation according to § 355 BGB. The buyer can cancel his order without any explanation within two weeks after receipt of the goods. The revocation must take place in the written form or by sending back the goods. The notice of revocation does not need to be signed by the buyer.

The period of the time is unexpired if the goods have been sent on their way within two weeks after receipt.
The notice of revocation must be sent to:

Aeroversand Hamburg Susanne Borchert
Heidestr. 18c
D-22889 Tangstedt
Germany
Phone: +49 (4109) 250 188
Fax: +49 (4109) 250 199
Email: info@aeroversand.de

The effective revocation changes the initially valid contract into a return contract. If the buyer makes use of his right of revocation, he must send the goods immediately back to the seller. In this case, the seller assumes the risk of the transportation back to Tangstedt.
If the goods have a value of up to 40 Euro, the buyer takes over the cost of the transport back to the seller after an effective declaration of revocation, unless the delivered goods do not correspond to the ordered goods.
Goods that are sent back by c.o.d. cash on delivery cannot be accepted.
In case the goods have been evidently used before having been sent back, we reserve us the right to calculate a compensation for lost value (§ 357 paragraph 3 BGB). The buyer can avoid this by only checking the goods and sending them back in the original wrapping and without signs of use.
In the case of a revocation, payments made by the buyer must be transferred back immediately. In case the payment has been made by cash on delivery, it can be transferred back by bank transfer or, in the case of a successive order, can be balanced with the initial order. In the case of payments effected by debit entry, the invoice sum will be transferred back by bank transfer. The same is valid in case of credit card payments.

The right of revocation is excluded for:
- articles which have been designed according to the wishes of the customer or modified according to individual needs
- magazines, newspapers articles with a restricted time of use or a restricted time of being up-to-date, e.g. navigational charts or airport approach charts, updates of navigation databases
- all kinds of data chips and media, e.g. audio CDs or CD roms, discs or videos, if the seal has been opened.

The warranty for all articles is valid 24 months after the shipping date of the goods. Longer periods of warranty can be established by certain manufacturers. If a product turns out to be defective with the warranty period, the buyer has a right of subsequent improvement. If the subsequent improvement turns out to be impossible, the article must be replaced by a new article. In case this is impossible, the invoice sum must be returned. Further claims of payment of damages are excluded.
The buyer must inform the seller within two weeks of evident defects of a product in the written form. There can be no claims for damages if the product has been mistreated of overstressed or if parts have been installed in the product, which the seller has not accepted, if the buyer has modified the product or not followed the instructions of the seller of how the product should be treated. Natural wear and tear is excluded from the warranty.

Our offers are subject to change without notice. The order of the customer is a binding offer. Aeroversand can accept this offer either by sending an order confirmation or by sending the ordered goods. Papers belonging to the offer, such as brochures, catalogues, drawings, pictures, specifications, technical data, references to standards, as well as indications in advertising devices are not binding and are no guarantee of quality, unless this has been stated explicitly and in the written form.

Alterations of prices in consequence of currency changes and errors are reserved. Valid are the list prices of the date of delivery. Those are end prices including German value added tax of, at the time being, 7 % on books, maps and publications and 19 % on all other goods. The prices are calculated from warehouse Tangstedt excluding insurance, packing and transport. Commercial buyers in the EU who are providing a valid value added tax identity number with the order, do not pay the value added tax applicable at that moment. For all other deliveries within the EU, the end prices include the German value added tax. For deliveries into non-EU countries the prices are reduced by the value added tax. The transportation costs are being communicated in the order confirmation.

Special transport options of the customer (e.g. express delivery) are an independent mode of transport, which will take effect when handing over the parcel to the carrier.

If no other agreements have been made, Aeroversand delivers against bank transfer in advance. Alternatively, cash against delivery or direct debiting by bank transfer (both only within Germany) are possible. In the latter case, the buyer gives the seller permission to debit the buyer’s account. Additionally, the seller can pay via PayPal by credit card (+ 5 % of the invoice sum). The exact payment procedure via this renowned company will be explained in the order confirmation.

The buyer has no right of set-off, unless his adverse claim has been recognized by a declaratory judgement or by Aeroversand. A right of retention is subject to the same declaratory judgement.

The correct delivery and the delivery on time of the seller is reserved. The seller can cancel the contract in the case that his supplier has failed to deliver the goods and he has tried to find cover elsewhere.
The seller must inform the buyer as soon as possible in case he withdraws from the contract because of non-availability of the goods and to refund the buyers’ payments, if any.
The seller reserves the right to deliver articles which are of the same quality and price, with variations that are customary in the trade and supportable by the buyer.

Unless otherwise agreed in the order confirmation, delivery takes place from the warehouse in Tangstedt. The risk passes over to the buyer at the moment the goods have been handed over to the forwarding agent, carrier or any other person/institution charged with delivery.
If it is the buyer’s wish, transportation insurance can be provided. The buyer must pay the insurance charges.

The seller reserves the right of ownership of the article until receipt of all payments of the contract.

The liability of legal representatives, persons employed by the seller in performance of his business or employees are excluded, unless in cases of intent and gross negligence.
We cannot be held liable for the content of any link on our pages, though we’re checking them. Only the operator of the linked pages can be held liable for their content. We herewith underline that we do not have any influence on the creation or content of the linked pages. We herewith reject explicitly any responsibility for the content of every linked page listed on the website and its sub-websites.

Your data is used exclusively in connection with the process of your order and stored, unless you have given your permission for other use. Your data will be handed over to delivering companies, if necessary. Your data will be treated as strictly confidential and not given over to third parties.For details see our privacy statement.

The invalidity of any part of our General Business Conditions (AGB) does not affect the effectiveness of any other part of our General Business Conditions.

Place of execution is Tangstedt, Germany. For all current and future claims from the business relationship with fully qualified traders is Tangstedt, Germany. The local place of jurisdiction of all other buyers is business place of the seller in Tangstedt. The only applicable right between buyer and seller is the German right.

All content © copyright Aeroversand Hamburg Susanne Borchert 2003-2006. All rights reserved.